GlobeNewswire
2010-02-09
Compuware EHR Service Delivery Helps Providence Health
Proactively Resolve Performance Issues With Real-Time
Visibility Into Clinician Experience
DETROIT, Feb. 9, 2010 (GLOBE NEWSWIRE) -- Compuware Corporation
(Nasdaq:CPWR) today announced that Providence Health & Services
Washington Region selected Compuware's EHR Service Delivery Solution --
powered by Compuware Vantage -- to improve the performance and
availability of its clinical applications. With real-time visibility
into clinician experience, Providence Health & Services can now
proactively resolve performance issues before they impact patient care
while also improving system adoption with clinical staff.
Providence Health & Services Washington Region is part of a 27-hospital
healthcare system located in Renton, WA. As one of the nation's largest
non-profit integrated healthcare systems with more than $4 billion in
assets, clinical application performance is a continuous focus for the
organization.
With more than 10,000 employees in Western Washington, approximately
7,500 clinical staff (physicians, nurses and ancillary technicians)
utilize their clinical applications. To provide patients with the
highest quality of care, the clinical staff need those systems to work
flawlessly 24/7, outage-free. The Providence IS team knew they needed
an end-to-end application performance management solution that monitors
end-user experience from the perspective that matters the most--that of
the physician/clinician. That's when they turned to Compuware.
"Compuware EHR Service Delivery will help meet our business needs by
providing the needed data around the performance of our critical
applications," said Curt N. Kwak, Chief Information Officer of
Providence Health & Services Western Washington Region. "This
end-to-end visibility will enable us to be more proactive and
definitive in the way we support our application users and in turn,
will allow the clinical staff to provide exceptional patient care,
which is part of the regional Transformational vision."
Compuware's EHR Service Delivery ensures clinical applications deliver
the consistent, high-quality experience from the clinician's
perspective that is required to maximize productivity and minimize risk
to patients. The solution captures performance data across all
infrastructure tiers ensuring optimal EHR performance.
"Poor performance and unexpected downtime diminishes overall hospital
productivity and jeopardizes patient care," said Larry Angeli, Vice
President, Compuware Healthcare Solutions. "Healthcare organizations
like Providence Health & Services can cut the risk of these scenarios
significantly by maintaining optimal performance and availability with
Compuware's EHR Service Delivery solution. Now Providence Health
physicians and clinicians can be less concerned about system outages
and focus more on providing quality care to patients."
Compuware will showcase EHR Service Delivery at the HIMSS 2010
Conference, March 1-4 in Atlanta, GA at booth #4608.
Follow us on Twitter at: http://twitter.com/CompuwareforHIS.
Compuware Corporation
Founded in 1973, Compuware provides software, experts and best
practices to ensure applications work well and deliver business value.
Compuware helps CIOs optimize end-to-end application performance for
leading businesses around the world, including 46 of the top 50 Fortune
500 companies and 12 of the top 20 most visited U.S. web sites. Learn
more at: http://www.compuware.com.
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CONTACT: Compuware Corporation
Press Contact
Kayla Siefker, Compuware Vantage Public Relations Manager
313-227-1402
kayla.siefker@compuware.com
For Sales and Marketing Information
800-521-9353
http://www.compuware.com
One Campus Martius, Detroit, MI 48226