GlobeNewswire
2010-09-02
Service Providers Use Comverse Solutions to Meet Business
Objectives, Enhance Customer Experience
WAKEFIELD, Mass., Sept. 2, 2010 (GLOBE NEWSWIRE) -- Comverse today
announced the finalists in its Fifth Annual Innovation Award program
for telecom operators. Organized with industry research firm Yankee
Group, the awards recognize service providers for creative
implementation of Comverse solutions to achieve significant business
success.
This year's nominees highlight advanced capabilities for addressing new
markets; offering a broader set of services; improving efficiency and
effectiveness; reducing expenses; enhancing the customer experience;
and boosting market penetration and revenues.
The finalists and their innovations highlight the opportunities that
resourceful solutions can create in a broad range of telecom areas:
billing, customer care, voice, messaging, mobile Internet and mobile
advertising.
Among the finalists are:
-- Bell Mobility for showcasing their new high-speed network in Canada by
deploying advanced services, including Comverse HUB Visual Voicemail,
Multimedia Messaging Service Center (MMSC) and Mobile Internet HUB;
-- Celcom of Malaysia for achieving a breakthrough in the customer postpaid
experience by using Comverse's billing capabilities, which resulted in
fewer customer complaints and provided instant reactivation when
necessary;
-- Colt Group for replacing 13 legacy billing systems with one Comverse BSS
platform that supports billing and rating for multiple currencies,
languages and taxation issues in Europe;
-- Guangdong Mobile for bundling several Comverse Call Completion services,
locally branded as Communication Assistant, to expand the service in
China;
-- Maxis of Malaysia for leveraging the Maxis Comverse BSS solution, via
system convergence over such service offerings as fixed, mobile, leased
circuits, VSAT and broadband, to allow the company to deliver integrated
communications solutions to customers on their mobile, broadband devices
and at home;
-- Rogers Communications for launching personalized and branded Extreme
Text Messaging in Canada, with SMS Auto-Reply, Personal Signature and
more on Comverse's SMS Personal Services;
-- Telenet of Belgium for using Comverse ONE Billing and Active Customer
Management for advanced real-time rating and charging to offer a broad
set of new multi-play services with customized promotional campaigns;
and
-- Vodafone Italy for leveraging a Comverse mega-capacity Short Message
Service Center (SMSC) solution to serve other Vodafone affiliates and
mobile virtual network operators (MVNOs).
Videos illustrating each of the finalists can be seen online in the
Awards Hall of Comverse EXPO 2010, the telecom industry's leading
virtual event. This year, for the first time, the public was invited to
vote for their favorite candidate. The three winners will be announced
Sept. 14 with details of their innovations to be presented at a special
live webinar session on Sept. 15 in the Comverse EXPO 2010 Auditorium.
"These innovative deployments demonstrate how Comverse solutions can
meet evolving operator needs by embracing fresh perspectives to deliver
greater value to our customers and their subscribers through a richer
array of capabilities," said Dror Bin, President of Global Sales at
Comverse, the world's leading supplier of software and systems enabling
value-added messaging and content services, converged billing and
active customer management, and IP communications.
"Innovation is our lifeblood, helping us to narrow the gap between
imagination and reality as we expand the frontiers of communication,"
Bin said. "These leading operators from all over the world share
Comverse's culture of creativity and constant improvement, enhancing
the customer experience while improving business results."
Come see how the telecom transformation can work for you. Visit
Comverse EXPO at www.comverse-expo.com.
About Comverse
Comverse is the world's leading provider of software and systems
enabling value-added services for voice, messaging, mobile Internet and
mobile advertising; converged billing and active customer management;
and IP communications. Comverse's extensive customer base spans more
than 125 countries and covers over 450 communication service providers
serving more than two billion subscribers. The company's innovative
product portfolio enables communication service providers to unleash
the value of the network for their customers by making their networks
smarter. Comverse's solutions support flexible deployment models,
including in-network, hosted and managed services, and can run on
circuit-switched, IP, IMS or converged network environments. Comverse
is a subsidiary of Comverse Technology, Inc. (Pink Sheets:CMVT). For
more information, visit www.comverse.com.
The Comverse Technology logo is available at
http://www.globenewswire.com/newsroom/prs/?pkgid=7454
All product and company names mentioned herein may be registered
trademarks or trademarks of Comverse or the respective referenced
company(s).
This release contains "forward-looking statements" under the Private
Securities Litigation Reform Act of 1995 that involve risks and
uncertainties. There can be no assurances that any forward-looking
statements will be achieved. Important factors that could affect the
statements contained herein include: changes in the demand for the
company's products; changes in capital spending among the company's
current and prospective customers; the risks associated with the sale
of large, complex, high capacity systems and with new product
introductions as well as the uncertainty of customer acceptance of
these new or enhanced products from either the company or its
competition; and risks associated with rapidly changing technology and
the ability of the company to introduce new products on a timely and
cost-effective basis. The company undertakes no commitment to update or
revise forward-looking statements except as required by law.
CONTACT: Comverse Technology, Inc.
Investor/Business Press:
Paul D. Baker
(212) 739-1060
paul.baker@cmvt.com
Industry Press:
Steve Eisenberg
(732) 652-4712
steve.eisenberg@comverse.com