GlobeNewswire
2012-06-26
Next Generation of the Market's Most Powerful PSA Solution
Features Major Enhancements in User Experience, e-Learning
and Support for Service Life Cycle
DETROIT, June 26, 2012 (GLOBE NEWSWIRE) -- Compuware Corporation
(Nasdaq:CPWR) today detailed major enhancements in Compuware
Changepoint 2012, a new release of the company's market-leading
professional services automation (PSA) and project portfolio management
(PPM) solution. Geared to the needs of growing service organizations,
Changepoint 2012 delivers an improved user experience to drive higher
adoption and customer satisfaction and offers more flexibility to
support global organizations.
"This release is an important milestone in our three-year roadmap. The
bold enhancements delivered in Changepoint 2012 demonstrate our
continued vision to remain the most feature-rich and intuitive
professional services automation solution on the market today," said
Lori Ellsworth, Senior Vice President and General Manager, Compuware
Changepoint business unit. "In partnership with beta customers such as
European IT services leader Steria -- who provided key input to our
product team -- we have crafted and shaped Changepoint 2012 to meet the
needs of large and increasingly global services organizations and to
deliver ongoing value to every user, as broad employee adoption of
Changepoint is critical to implementation success."
"We are excited to see vendors such as Compuware Changepoint continue
to demonstrate a strong commitment to the services industry and to the
needs of technology services teams. The enhancements included in this
latest release of Changepoint target pain points we hear regularly
expressed by globally distributed services organizations who are
seeking to mature their delivery methods, automate process, and manage
teams more effectively," said John Ragsdale, Vice President of
Technology Research, TSIA and author of "Ragsdale's Eye on Service"
blog.
The World's Most Powerful PSA Solution -- Now Even Easier to Use
Changepoint 2012 introduces a completely new, fully redesigned user
interface aimed at streamlining user interaction with the application,
providing a familiar environment and efficient access to powerful
capabilities. Created in concert with customers and leading third-party
user experience consultants, Changepoint 2012's crisp new user
interface simplifies the user's experience with a clean display and
efficient, intuitive navigation. Users can quickly navigate using their
"pinned" favorites or directly return to pages via the recently visited
item history.
Changepoint 2012 accelerates enterprise-wide adoption with support for
Google Chrome, Mozilla FireFox and Apple Safari in addition to the
solution's traditional support for Internet Explorer.
Solution adoption is further enhanced through the addition of
context-sensitive help, direct links to Changepoint's e-learning
capabilities and the provision of custom help links within the solution
to third-party knowledge and content management resources such as
Sharepoint. Changepoint 2012 users can access help from multiple
information sources at any point in the solution for just-in-time
knowledge.
Manage Activity Across the Services Lifecycle in Days, Hours or FTEs
Dynamic and increasingly globalized services teams can now more
effectively manage work across the services lifecycle with Changepoint
2012's new ability to let users work in increments for planning and
actuals in hours, days or full time equivalent (FTE). This enhancement
to the solution provides services teams with maximum flexibility to
work using the units of measurement most relevant to their business
processes. Many global organizations have differing requirements for
presenting demand across geographies or functional areas teams can now
track, forecast and manage projects and engagements using the units of
measurement most familiar to them (or required by employment law),
while information is summarized into a single standardized unit for
executive visibility and reporting. This enhancement removes barriers
to PSA adoption across geographies, ensures teams satisfy legal
compliance and facilitates team collaboration in the delivery of
services across the lifecycle.
Availability
Changepoint 2012 will be generally available on July 27, 2012. There is
no additional charge for existing customers with current product
maintenance agreements. More information can be found at
www.compuware.com/changepoint2012.
Compuware Changepoint
Compuware Changepoint allows technology companies to maximize
professional services profitability while maintaining a focus on
effective product decisions and delivery. Changepoint's integrated
solution marries PSA with PPM to provide total operational visibility
allowing product-centric technology companies to drive services growth
with strong margins, deliver a competitive product and services mix for
high ROI, and maintain top-line revenues and bottom-line profitability.
Visit us http://www.compuware.com/changepoint or tune into our blog at
http://www.changepoint-blog.net
Compuware Corporation
Founded in 1973, Compuware provides software, experts and best
practices to ensure applications work well and deliver business value.
Compuware solutions optimize application performance across the
Enterprise and the Internet for leading organizations around the world,
including 46 of the top 50 Fortune 500 companies and 12 of the top 20
most visited U.S. web sites. Learn more at: http://www.compuware.com.
The Compuware logo is available at
http://www.globenewswire.com/newsroom/prs/?pkgid=5950
CONTACT: Press Contacts
Heidi Riffert
Compuware Changepoint
heidi.riffert@compuware.com
905-886-7000 x 4308
Ellyn Winters-Robinson
Compuware Changepoint
ellyn@ignition.ca
519-624-2402
For Sales and Marketing Information
Compuware Corporation
One Campus Martius
Detroit, MI 48226
800-521-9353
http://www.compuware.com