India PRwire
2012-07-02
'Announces Next Business Day Warranty Support on its Enterprise product-line '
July 2, 2012 /India PRwire/ -- In its bid to enhance focus on Enterprise business, D-Link (India) Limited had recently charted extensive growth strategy for 2012-13. So while the company has already devised aggressive sales & marketing plans, it now looks forward to extending exclusive service support to enterprise business customers. As a result, D-Link (India) Limited has announced 'Next Business Day Warranty' support on its enterprise product line.
With Next Business Day On-Site Warranty, D-Link will ensure highest quality of assistance and support to enterprise customers. Thus helping them keep their network up and running within a short period of time, in the event of any technical failure.
Talking about this new initiative, Mr. Sanjay Sehgal - VP - Enterprise & Project Business, D-Link (India) Limited said, "One of the key agenda's for us this year is to establish D-Link as a prominent player in large enterprise domain & maximize our market share. While D-Link already has a strong & impressive product range that includes both Active & Passive networking solution, we are now looking at enhancing the overall customer experience by offering exceptional service support. 'Next Business Day Warranty' support is another step towards offering service support that is at par with global standards, and also reinforcing the faith in D-Link products & service infrastructure amongst Enterprise clients"
D-Link Next Business Day Warranty offers onsite hardware replacement. Also under Next Business Day (NBD) warranty, product failure due to defects in materials or workmanship of any internal component will be replacement with equivalent product, within 24 hours provided all standard criterions are met. The Next Business Day Warranty offered by D-Link will be valid up-to a period of 13 months, basis the product is registered within the stipulated time-frame set by the company.
Elaborating on the Next Business Day Warranty benefits, Mr. Raj Jadhav, VP - Solution Consulting, Tech-Support & IT, D-Link (India) Ltd. said "Enterprise network involves huge investments & thus demands effective return on investment along with minimum cost of operation. D-Link Next Business Day warranty is an assurance from D-Link that the customers' investment in network infrastructure is cared & protected"
In its very first phase, Next Business Day warranty support is being made available on D-Link range of Managed switches in Mumbai, Bangalore & Goa. Moving ahead D-Link plans to extend this service to customers across the country & is likely to be rolled out PAN India by end of July 2012.
Source: Press release distribution via India PRwire
Notes to Editor
About D-Link (India) Limited
D-Link is the global leader in connectivity for home, small business, mid- to large-sized enterprise environments, and service providers. An award-winning designer, developer, and manufacturer, D-Link implements and supports unified network solutions that integrate capabilities in switching, wireless, broadband, storage, IP Surveillance, and cloud-based network management.
D-Link (India) Limited is a part of D-Link Corporation and one of the largest networking company in India. The Company is engaged in Marketing and Distribution of Networking products in India and SAARC Countries. The Equities of D-Link (India) Limited are listed in NSE & BSE Stock exchanges. Today, D-Link (India) Limited is a key market player with a nationwide reach, robust product portfolio and superior services in India. The Company is firmly committed towards delivering high quality, efficient and reliable Networking products, solutions and services. D-Link India today has 17 branch offices & 22 highly advanced service centers dotted across India to address the customer needs locally. D-Link India Ltd. also has a 24X7 toll free support helpdesk for its customers.
For more information visit www.dlink.co.in, or connect on Facebook www.facebook.com/dlinkindia and Twitter www.twitter.com/dlink_india
For more information, please contact:
Divya Shetty (Manager - PR & Marketing Communication) (M) +91-9004672817