Date

Search News

Archive Crawler
India Asia Middle East Australasia Europe N.America S.America Africa
Home
PR Newswire
Business Wire India
RealWire
Finance
Personnel
Hardware
Software
Gaming
Internet
Telecom
General
Features
Globe Newswire
BizWire Express
Tech
-n-
Trivia


Google Custom Search
Click here for Free Industry Resources!
GovDelivery Improves Government's Capacity to Engage the Public With Enhancements to Digital Communications Solution
GlobeNewswire
2011-10-20

    Solution Enables Public Sector Agencies to Communicate With
   More Citizens, More Efficiently Across All Available Digital
                             Channels

WASHINGTON, Oct. 20, 2011 (GLOBE NEWSWIRE) -- GovDelivery, a leader in
cloud-based communication solutions for government, announces
significant enhancements to its digital communications solution,
allowing its customers to dramatically improve the reach, efficiency
and results of citizen communications efforts. With unparalleled reach
spanning over half of major federal agencies, local governments across
38 states and a large presence in the United Kingdom, GovDelivery has
been instrumental in transforming government's ability to maximize
direct connections with the public. The new capabilities allow agencies
to reach more people while utilizing the most popular digital channels,
cutting-edge integration options and targeting tools to deliver
measurable results.

The enhancements were introduced by GovDelivery CEO and co-Founder,
Scott Burns, yesterday to an audience of more than 300 government
professionals at GovDelivery's user event at the J.W. Marriot in
Washington, DC. "GovDelivery was a leader in bringing a cloud-based
communication solution to all levels of government for the past 10
years, and we have helped the public sector reach more people, more
effectively than ever before possible," Burns told the audience. "With
these enhancements, we have brought together lessons learned over the
past 10 years with the incredible opportunities presented by social
media and other channels to deliver technological innovation that will
enable government to realize the full potential of digital
communication."

The new enhancements to the GovDelivery Digital Communication
Management (DCM) solution provide a range of benefits that will bring
value to government organizations. For example, the newly enhanced
GovDelivery DCM increases the effectiveness of government agencies by
making it even easier for them to reach more people through the
GovDelivery Network, which allows agencies to cross-promote their
information and updates with other government organizations. The
GovDelivery Network capability is already responsible for a 40% or
greater improvement in outreach for government organizations using it
today.

One government entity already seeing outstanding results is the State
of Indiana, which recently announced that it had accumulated more than
1 million digital communication subscribers with the help of the
GovDelivery Network cross-promotion capability. For more on the State
of Indiana's success with GovDelivery, view the story on Government
Technology:
http://www.govtech.com/e-government/1-Million-Users-Register-for-Indian
a-Digital-Updates.html.

Government agencies can improve efficiency through GovDelivery DCM by
enhancing their ability to reach citizens through the most popular
forms of digital communications: email, SMS, Twitter, and Facebook.
Furthermore, the openness of the solution allows for government
agencies to directly connect and integrate with other systems, such as
WordPress and Drupal.

"We just started using the new social media tools and advanced bulletin
editor. I am very happy with the program. It has allowed us to create
more dynamic and attractive bulletins and to interconnect our
GovDelivery messages and social media initiatives. Our hope is that
with the link between the bulletins and our social media accounts our
GovDelivery database will continue to grow," said Edie Damann,
Marketing & PR Manager, City of Dunwoody, Georgia.

Finally, government agencies will see improved engagement, measured in
support for mission-critical results, through advanced newsletter
editing, audience filtering, and stakeholder targeting tools which have
been integrated into the GovDelivery DCM solution to complement the
customized, informational updates that have been the historic strength
of government communication through GovDelivery.

More than 80% of GovDelivery clients are now using these updated
features, and the feedback has been outstanding. For example, more than
thirty clients now use GovDelivery's APIs to integrate with existing
systems and major clients at all levels of government are now sending
updates to email, SMS, and social media directly through GovDelivery.

For a full list of enhanced features and functionality, please visit
http://www.govdelivery.com/pdfs/DCM_New_Features_and_Functionality.pdf.

About GovDelivery

GovDelivery helps public sector organizations maximize direct
connections with the public through digital communications.
GovDelivery's Digital Communication Management solution is a
comprehensive, government-to-citizen communication solution designed
specifically for the public sector. GovDelivery serves more than 450
government organizations worldwide including more than half of major
U.S. federal agencies, as well as state, county, and city governments
in the U.S., and local authorities and central government agencies in
the United Kingdom. Government organizations use GovDelivery to
optimize effectiveness, efficiency, and engagement in communications
with the public. GovDelivery is a partner company of ICG (Nasdaq:ICGE).
For more information, visit http://www.govdelivery.com.

The GovDelivery logo is available at
http://www.globenewswire.com/newsroom/prs/?pkgid=8030


CONTACT: John Cook
         Director of Marketing
         651-757-4146
         John.Cook@govdelivery.com



Telephone Systems