|Stellar Appoints CIO to Lead Call Centre Outsourcing Technology Strategy
Victoria, Australia, September 01, 2010 --(PR.com)-- Stellar, a global expert in Managing Customer Relationships, today announced that Farid Jarrar has been appointed Chief Information Officer of Stellar’s Asia Pacific business. Jarrar will lead and further develop Stellar’s call centre and business process technology strategies.
Farid Jarrar takes the helm as CIO at a time of unprecedented growth within the Stellar business. Jarrar has over 20 years of experience within the IT industry coupled with 12 years of experience within the contact centre and telephony industry.
“Jarrar is the ideal candidate to lead Stellar’s technology strategy and further enhance our offerings in the market place.” said Melissa Hamilton, Stellar’s CEO for Asia Pac. “Stellar is currently undergoing major growth and Farid will play a leading role in shaping the strategic direction of the group’s technology function,” continued Ms Hamilton.
Jarrar possess a diverse background in major corporate environments, with a successful track record in business process outsourcing and contact centre technologies across telecommunication, government, health and utilities. His leadership in various strategic initiative’s and programmes include major technology outsourcing projects, mergers, acquisitions and divestments.
Jarrar has a Masters in Information Technology and Management, member of the Australian Institute of Company Directors and Office of Government Commerce, UK.
As a global expert in Managing Customer Relationships, Stellar provides quality customer interactions for a number of leading global brands. Stellar is privately owned and manages over 300 million customer interactions on behalf of its clients each year. Its offerings span front office services, such as Customer Service Support and Directory Assistance, to automated back office support services and solutions. For more information, visit www.stellarBPO.com
For further information please contact:
Marketing & Sales Coordinator, Asia Pacific
Tel: +61 3 8416 4008
Fax: +61 3 8416 4099
+61 3 8416 4008
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