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Vodafone Turkey Selects LogMeIn Rescue for Smartphone Support
GlobeNewswire
2011-08-01

      Becomes First Operator in Turkey to Offer Remote Mobile
                              Support

WOBURN, Mass., Aug. 1, 2011 (GLOBE NEWSWIRE) -- Vodafone Turkey is
working with LogMeIn, Inc. (Nasdaq:LOGM) to roll out free remote
support and technical assistance service for all its smartphone
customers in Turkey. The new service, called 'Mobil Yardim',
(translated as 'Mobile Assistance') is built on LogMeIn Rescue,
LogMeIn's flagship remote support offering, and gives Vodafone's
helpdesk staff the ability to remotely diagnose and troubleshoot a
customer's smartphone anywhere in the country1. It's the first service
of its kind in Turkey and will be rolled out to both Vodafone's
individual and corporate customers.

The new offering marks the latest deployment of LogMeIn Rescue-based
support by Vodafone, which has rolled out similar customer service
offerings for its mobile subscribers in several countries throughout
Europe and Asia.

"The growth in smartphones has changed how operators support their
customers, while creating opportunities to differentiate their service
through the customer experience," said Seth Shaw, LogMeIn's VP and GM
of EMEA and Asia Pacific. "Vodafone Turkey offers a great example of
how modern mobile support tools can be used to boost customer
satisfaction and enhance the customer relationships -- a value add for
the operator and customer, alike. Their deployment of LogMeIn Rescue
illustrates a commitment to the customer experience and to today's
modern mobile consumer."

LogMeIn Rescue gives helpdesks and support staff the ability to
remotely troubleshoot tablets (iPad, Android), smartphones (Android,
iPhone, Symbian, Blackberry, and Windows Mobile) as well as PCs and
Macs. A web-based, SaaS offering, it combines remote control with chat
and diagnostics capabilities, enabling a support technician to
investigate and fix common device issues, anywhere with a web or mobile
connection, as if the device were in their hands. Rescue is used by
tens of thousands of organizations to support employee and customer
devices, including four of the five top US mobile carriers and more
than a dozen of the world's leading mobile operators.

About LogMeIn, Inc.

LogMeIn (Nasdaq:LOGM) provides cloud-based remote access, support and
collaboration solutions to quickly, simply and securely connect
millions of internet-enabled devices across the globe -- computers,
smartphones, iPad(TM) and Android(TM) tablets, and digital displays.
Designed for consumers, mobile professionals and IT organizations,
LogMeIn's solutions empower nearly 13 million users to connect more
than 100 million devices. LogMeIn is based in Woburn, Massachusetts,
USA, with offices in Australia, Hungary, Japan, the Netherlands, and
the UK.

The LogMeIn, Inc. logo is available at
http://www.globenewswire.com/newsroom/prs/?pkgid=6574




   LogMeIn is a registered trademark of LogMeIn in the U.S. and other
    countries. iPad is a trademark of Apple, Inc., and Android is a
                              trademark of
     Google, Inc. in the U.S. and other countries around the world.




1 Requires a mobile or Web connection


CONTACT: Craig VerColen
         LogMeIn
         +1-781-897-0696
         press@logmein.com



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