Balzers, Liechtenstein
:
Once again, the results of the annual customer satisfaction survey
from VLSIresearch confirm Oerlikon Systems’ position as
the #1 winner of the “THE BEST Small Suppliers of Wafer Processing
Equipment” category and as the #2 supplier
in the “Focused Suppliers of Chip Making Equipment” sector.
The
company’s record-setting results raise the bar with an increased score.
“Congratulations to Oerlikon Systems for a well-deserved award,” lauds
G. Dan Hutcheson, CEO of VLSIresearch. “Your customers voted and kept
Oerlikon at the top of our survey by repeating your impressive 2011
results with “THE RANKED 1st” award in “THE BEST Small
Suppliers of Wafer Processing Equipment” category and a 2nd
place “10 BEST” award among “Focused Suppliers of Chip Making Equipment”
– a remarkable result!”
The annual survey of the “10 BEST” Customer Satisfaction awards is
carried out by VLSIresearch. This year’s survey covered more than 99% of
the chip market. Widely recognized by the semiconductor industry as a
valid measure of product quality and company performance, the “10 BEST”
survey is based on customer satisfaction ratings among fifteen
categories based on three key factors: supplier performance, customer
service, and product performance.
Confirming a record-setting ranking
“To stay on top year after year is a result of listening to our
customers’ feedback and executing against a plan. That we exceeded the
record-breaking 2011 VLSIresearch survey results again this year is
simply fantastic news for all our people that worked hard to meet our
customers’ expectations,” says Albert Koller, Head of the semiconductor
business at Oerlikon Systems. “It’s a welcome vote of confidence that
underlines how we remained focused on what’s important.”
The VLSIresearch survey results add brighter shine to a year of
continued growth at Oerlikon, which was based on a strong market
response to innovative new solutions launched during the previous year.
Consistency and excellence
Oerlikon, is a consecutive winner in the annual VLSIresearch surveys,
rated as “THE BEST” Small Supplier of Wafer Processing Equipment for the
12th year in a row. After many years of continually better
rankings (and winning previously in 2010 and 2011), the company has now
repeated as #1 in THE BEST Small Suppliers of Wafer Processing Equipment
for the last three years. Oerlikon also repeated its category-winning
results with the #2 overall spot in the highly competitive “Focused
Supplier of Chip Making Equipment” category; which covers all sectors of
the semiconductor industry: wafer processing, assembly, packaging,
testing, etc.
“Our core values of ‘excellence’ and ‘integrity’ lie at the heart of
these amazing results. We continue to strive to be the best at what we
do and build on trust as a reliable business partner to all of our
stakeholders,” adds Andreas R. Dill CEO of the Segment Advanced
Technologies. “We’re thrilled with the VLSIresearch survey rankings that
echo our customers’ respect and appreciation for the diligence of our
entire team. This one belongs to all of us.”
About Oerlikon – innovation has a name
Oerlikon (SIX: OERL) is a leading high-tech industrial group
specializing in machine and plant engineering. The Company is a provider
of innovative industrial solutions and cutting-edge technologies for
textile manufacturing, drive, vacuum, thin film, coating, and advanced
nanotechnology. A Swiss company with a tradition going back over 100
years, Oerlikon is a global player with more than 17 000 employees at
over 150 locations in 38 countries and sales of CHF 4.2 billion in 2011.
The Company invested in 2011 CHF 213 million in R&D, with over 1 200
specialists working on future products and services. In most areas, the
operative businesses rank either first or second in their respective
global markets.
About Oerlikon Systems
Oerlikon Systems offers cost-efficient and flexible thin film
deposition systems and processes to key markets: Semiconductors and
Advanced Nanotechnology.
Focus in Semiconductors is on
applications for advanced packaging, hard disk read/write heads, LEDs,
Micro-Electro-Mechanical Systems (MEMS).
Advanced Nanotechnology targets the “clean technology” markets with
energy conversion, energy storage and increased energy efficiency
applications.
In 2011, VLSI Research presented Oerlikon Systems with a “Five Star
Award” in recognition of extraordinary customer satisfaction. This award
is given only to a select group of semiconductor system manufacturers
and underlines our technology leadership and strict adherence to ISO
standards for quality management and sustainable production processes.
Headquartered in Liechtenstein, Oerlikon Systems employs 200 around
the world, with sales and service centers in the U.S.A., Europe, China,
Taiwan, Korea, Singapore and Japan.
For further information, please see: www.oerlikon.com/systems
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