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IT Channel Says Customer Interest in RFID Technology on the Rise
IT News Online Staff
2008-08-07

According to a new survey conducted by the Computing Technology Industry Association (CompTIA), IT channel companies say their customers are showing more interest in radio frequency identification (RFID) technology.

The worldwide survey of 155 IT companies found that 46% of their customers have implemented one or more RFID solutions, either as pilot projects or production deployments. This is an increase from a 2007 survey, when IT companies reported 34% of their customers had initiated RFID projects.

The survey said the most popular RFID deployments now used by customers are asset tracking, cited by 32% of IT companies surveyed; personal identification (28%); supply chain (25%); retail marketing (15%); and closed-loop manufacturing.

Customers come from a cross section of industries, including services, government, finance, healthcare, retail, communications and manufacturing.

"RFID offers adopters of the technology a number of benefits, from improvements in manufacturing, inventory and distribution processes, to reduced costs for product theft, spoilage or obsolescence," said Todd Thibodeaux, president and chief executive officer, CompTIA. "It's incumbent on our industry, with help from organizations such as CompTIA, to help customers overcome any obstacles to RFID usage and help them benefit from the efficiencies RFID can deliver."

Among the RFID products and services IT companies say they’re delivering to customers today are Hardware installation and maintenance (62%), Consulting (46%) Training (43%) and Software implementations (40%).

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