Employees in India report the highest levels of manager effectiveness

November 25, 2009 /India PRwire/ -- Research conducted by the Kenexa Research Institute (KRI), a division of Kenexa® (NASDAQ: KNXA), a global provider of business solutions for human resources, revealed results of its employee opinion study. According to the latest research, an immediate manager has more influence on their employees beyond their role as delegator, evaluator and motivator. The results suggest that an employee's view of his/her immediate manager has a significant impact on his/her engagement level and overall views of the company. The data come from an analysis of the WorkTrends™ database, an annual survey of worker opinions conducted by KRI.

The latest results from the study indicate that 68% of subordinate employees in India rate their managers as effective, compared to the global rating of 60%. Employees in Brazil (61%) report the second highest ratings of managerial effectiveness, followed by those in the United States (60%), Russia (57%), Canada (56%) and China (53%). Workers in France (41%) reported the lowest ratings. Employees' evaluations of their managers are driven by the extent to which the manager displays the fundamentals of managerial competence: doing a good job at managing the team's work and the team itself, and being perceived as a leader.

For employees in India, an effective manager provides useful feedback, evaluates employees' performance fairly, provides a sense of a promising future and practices open, two-way communication.

For all workers studied, good managers have a significant impact on the workers' employee engagement levels. Employee engagement is the extent to which employees are motivated to contribute to organizational success, and are willing to apply discretionary effort to accomplishing tasks important to the achievement of organizational goals. Engaged employees favorably rate their pride in their organization, willingness to recommend it as a place to work and their overall job satisfaction.

Additionally, those employees who are satisfied with their manager state a much higher intention to stay with the organization versus those who are dissatisfied. Those who rate their managers as good also feel they have a promising future with the company and have confidence in the organization's future.

Effective managers are respectful, considerate and fair, as well as good organizers who can clearly communicate work expectations and provide feedback. While this is easy to grasp conceptually, many managers struggle with implementation but for those who get it, there are large benefits," said Jack Wiley, executive director, Kenexa Research Institute.

Source: Press release distribution via India PRwire

Notes to Editor

About WorkTrends™
The Kenexa WorkTrends database is a comprehensive normative database of employee opinions on topics including leadership, employee engagement and customer orientation. Comparisons are available for workers from Brazil, Canada, China, France, Germany, India, Italy, Japan, Russia, Saudi Arabia, Spain, the United Arab Emirates, the United Kingdom and the United States.

About Kenexa
Kenexa® provides business solutions for human resources. We help global organizations multiply business success by identifying the best individuals for every job and fostering optimal work environments for every organization. For more than 20 years, Kenexa has studied human behavior and team dynamics in the workplace, and has developed the software solutions, business processes and expert consulting that help organizations impact positive business outcomes through HR. Kenexa is the only company that offers a comprehensive suite of unified products and services that support the entire employee lifecycle from pre-hire to exit. Additional information about Kenexa and its global products and services can be accessed at www.kenexa.com.

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