REDWOOD CITY, Calif., June 4, 2012 (GLOBE NEWSWIRE) -- Microsoft has
pulled back the curtains on Windows 8 by making the Consumer Preview
freely available. According to Microsoft, the new operating system will
"change the way you interact with your PC, with improved functionality,
speed and performance." The Personal Technology Experts at Support.com
(Nasdaq:SPRT), a provider of technology support services and software
for consumers and small business, have been testing the preview edition
and have identified seven features that deliver on that promise:

1. The new "Metro" User Interface: the "Start" button and desktop
shortcuts have been replaced with Windows Phone Metro-style tiles that
both launch common applications and display notifications (like
received email). You can "pin" any application to the Start screen to
create a tile or group common applications into a single tile by
dragging them together.

2. New Authentication Methods: there are now four authentication
methods, three of which are new: PIN, Windows Live(R) ID, Picture
Password, and the traditional User ID and Password. If you choose a
Windows Live ID you have an option to sync your settings between
multiple devices running Windows 8. Additionally, with SkyDrive(R) you
can easily share files between all of your devices.

3. Faster Boot Times: Microsoft has introduced a hybrid shutdown and
boot process that will take less than 10 seconds for a Windows 8 PC
with a SSD (solid-state drive) to go from powered down to the start
screen, which is 30% to 70% faster than Windows 7.

4. Refresh and Reset: reinstalling the OS or returning the PC to its
original state is easier than ever. Microsoft has introduced an
easy-to-use, step-by-step wizard to 'Reset' and 'Refresh' PC
configurations. The 'Reset' feature helps users go back to the original
state (default install) of their PC, which removes all data and apps
while the 'Refresh' feature will restore default settings without
losing any data or applications.

5. The Ribbon Interface: previously seen in Microsoft Office(R) 2007
and 2010 users can now access several file management tasks at once
within the browser.

6. The Windows Store: like Android(TM) Play, Apple(R) App Store(TM),
and Windows Phone(TM) Marketplace, Windows 8 will also have an
integrated Windows Store for users to download, install, and purchase
Microsoft(R) certified applications.

7. Improved Task Manager: the 'Processes' tab now lists the names of
running applications, their status, and stats on CPU, Memory, Disk, and
Network usage. Additionally, the newly added 'App History' tab shows
total resource usage by each application. The Task Manager has a new
integrated search context menu when you right-click, which will help
you quickly search for a process/service online.

About Support.com

Support.com, Inc. (Nasdaq:SPRT) provides technology services and
software for consumers and small business. The Support.com(R) Personal
Technology Experts provide a quick, cost-effective and stress-free
technology support experience over the Internet and the phone using the
Company's advanced technology platform. Support.com also offers a wide
range of easy-to-use software products that detect and repair common
computer problems and optimize performance and security. Support.com
offers programs through many of the nation's leading retailers,
broadband service providers, software vendors and PC/CE OEMs, and
provides software to over a million consumers and small businesses. For
more information please visit us at: www.support.com,
www.facebook.com/support.com, or http://twitter.com/support_com.

Support.com, Inc. is an Equal Opportunity Employer. For more
information, visit http://www.support.com/about/careers.

The Support.com, Inc. logo is available at
http://www.globenewswire.com/newsroom/prs/?pkgid=11893

Copyright (C) 2012 Support.com, Inc. All rights reserved. Support.com
and Personal Technology Experts are trademarks or registered trademarks
of Support.com, Inc. in the U.S. and other countries. Microsoft,
Windows Live, SkyDrive, Windows Phone, and Microsoft Office are
trademarks or registered trademarks of Microsoft Corporation in the
U.S. and other countries. Android is a trademark or registered
trademark of Google, Inc. in the U.S. and other countries. Apple and
App Store are trademarks or registered trademarks of Apple, Inc. in the
U.S. and other countries. All other marks are the property of their
respective owners.


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