LIC India Introduces Premium Payment Through WhatsApp
IT News Online Staff
2025-05-12
Life Insurance Corporation of India (LIC), in continuation with its commitment towards Digital Transformation and introducing customer centric digital initiatives, has introduced a new online facility for paying LIC premiums through WhatsApp.
The company said this option will provide LIC customers one more alternate option to pay Premium online.
Registered Customer Portal users can use the WhatsApp number 8976862090 to find out the policies that are due for payment and directly make the payment through UPI/Net banking/Cards within the WhatsApp bot.
The full customer journey of identifying policies due for premium till payment and receipt generation takes place within the WhatsApp bot.
Siddhartha Mohanty, CEO and MD, LIC of India, said that this option will provide ease of operations for LIC's Customers and will be a handy tool to pay LIC premiums from anywhere, anytime through the fast-growing medium of WhatsApp. This option will help to enhance efficiency and productivity ensuring better services to LIC’s customers.
LIC's customer portal has over 2.2 crore registered policyholders, with over 3 lakh customers logging in every day for availing various online services.
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